Emerging Business Seminar (Phoenix) – How To Deal With Difficult People

Each day, we interact with a variety of individuals in our personal and professional lives. Dealing with people means dealing with the difficult ones, too. And, if we admit it, we have all been the “difficult one” from time to time.

In the business world, how can one engage a difficult individual to minimize conflict and maximize productivity? Perhaps the best way to start that conversation is to recognize that, in many cases, “difficult” often just means “different.” By understanding the personality types that drive behavior, you can begin to customize your engagement to overcome the challenges that certain personalities present.

Snell & Wilmer invites you to the next program in the Emerging Business Seminar Series, where partner Brian J. Burt, his guest Ray Silverstein of PRO: President’s Resource Organization and a special guest from Jester’z Improv will discuss how to deal with difficult people.

Topics for this complimentary seminar include:

• Avoiding conflict by smart hiring
• Understanding and leveraging emotional intelligence
• Dealing with different types of difficult people

For more information and RSVP instructions for this seminar, select this link.